FAQ

Screenshot Submissions
Players are currently unable to submit screenshots on the Mainline.gg platform. Players who wish to submit screenshots of their match result should contact ...
Wed, 4 Aug, 2021 at 1:21 PM
Where can I view the full rules?
You can view the full rules by clicking "Full Rules" on the top right section of the tournament site.
Wed, 4 Aug, 2021 at 1:21 PM
How do I see my lobby chat?
Login to your account that you registered with. Navigate to the matches tab and click on the match with your roster name. You will be able to see the lobby ...
Wed, 4 Aug, 2021 at 1:21 PM
My match was scored incorrectly. What do I do?
Contact and provide evidence to your Tournament Admin immediately by typing “@support” in the lobby chat on the match page. 
Wed, 4 Aug, 2021 at 2:06 PM
How do I report a bug?
If you would like to report a bug, click on the “Contact Us” button found at the bottom of the website and fill out the contact form with the subject “Bug ...
Wed, 4 Aug, 2021 at 1:22 PM
When will I get my payout or prize?
Mainline.gg is only the platform in which tournaments are hosted on. It is always best to contact the Tournament Organizer or Host for any questions regardi...
Wed, 4 Aug, 2021 at 1:22 PM
How do I report a cheater?
If you would like to report a cheater in a tournament you should contact the tournament administration immediately by typing “@support” in the Lobby Chat.
Wed, 4 Aug, 2021 at 1:22 PM
How do I contact support?
If you would like to contact us and ask us any questions you can use the “Contact Us” button at the bottom of the website to contact us.  ...
Wed, 4 Aug, 2021 at 2:09 PM
Delivering Feedback
Where can I leave feedback? If you would like to send us feedback on features or suggest potential future features be sure to use the “Contact Us” button ...
Wed, 4 Aug, 2021 at 1:22 PM
How do I report harassment?
Contact Tournament Administration immediately by typing "@support" in the lobby chat. If you would like report harassment privately, ...
Wed, 4 Aug, 2021 at 1:22 PM