Account Troubleshooting

How do I change my account name?
Click on the “Contact Us” button found at the bottom of the website and fill out the contact form with the subject “CHANGE MY USERNAME” and what you want t...
Tue, 3 Aug, 2021 at 4:01 PM
How do I reset my password?
You can change or reset your password by navigating to the top right of the webpage, click the arrow next to your username, and click “My Profile”.&nbsp...
Wed, 4 Aug, 2021 at 1:18 PM
How do I change my email?
If you would like to change your email address head over to your profile page by clicking on the “My Profile” button, from there click on settings and click...
Wed, 4 Aug, 2021 at 1:34 PM
How do I change my date of birth?
If you would like to change your date of birth head over to your profile page by clicking on the “My Profile” button, from there click on settings and click...
Wed, 4 Aug, 2021 at 1:31 PM
How do I delete my account?
If you would like to delete your account, click on the “Contact Us” button found at the bottom of the website and fill out the contact form with the subjec...
Wed, 4 Aug, 2021 at 1:19 PM
I lost access to my account. How do I recover it?
If you lost access to your account please contact us using the “Contact Us” button at the bottom of the website with the subject “Account recovery”. Our adm...
Wed, 4 Aug, 2021 at 1:20 PM